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Q1: Are you a factory or trading company?
We are a specialized manufacturer of food dehydrator machine for more than 24 years. We have own brand IKE drying machine production line. We own both of Domestic and international sales department.
Q2: Where is your factory located?
IKE food dehydrator machines factory is located in Guangdong province, China, welcome to visit.
Q3: How is the quality of your products?
IKE food dehydrator machines are manufactured strictly according to national and international standard, and we take a test on every fruit and vegetable dehydrator before delivered out. We have got CE certification and all kinds of testing reports; if you want please just ask us for it.
Q4: What is the MOQ?
The MOQ is 1 unit IKE food dehydrator.
Q5: What is your Payment Terms?
Regular payment terms are T/T, L/C, Western Union, Paypal, other payment terms can be negotiated.
Q6: What about your packages?
The food drying machines are packing in new strong standard wooden cases. We have been exporting lots of products overseas, no any clients make any complaints about our packages. Please contact us and we will send photos to show you the details of our secure packages.
Q7: What is the delivery time?
For the regular equipment, the delivery will be 10~25 days. For customized drying production line will be further negotiated with us.
Q8: What about the Warranty?
We are committed to every food dryer machines before delivery through professional commissioning debugging to ensure that the machine is best for you. And solemnly promise you can machine warranty for one year, Long-term to provide an after-sale spare parts service cost price.
Q9: Can I be your agent?
Yes, if you want to become our distributor in your place, we are a pleasure that we share profits and cooperate.